Call us at 514-685-8889 or call/fax toll free at
1-855-GOLD-321 (4653) or e-mail us at firstname.lastname@example.org
"...over 30 years of experience..."
Golden Home Care provides personalized In-Home Support and Personal Care Services to seniors and other family members.
Our objective is to develop a caring, compassionate and informed relationship with our clients and their families.
We partner together to customize a “Golden Care Plan” to sustain daily routines, while preserving one’s dignity and healthy independence.
“Golden Care” will help seniors have the confidence to embrace aging with a positive perspective.
With compassionate care and assistance, our clients will:
“Jackie” has over 30 years of experience working in the fields of Social Services and Education in both the Public and Private Sectors. She has worked with people of ages ranging from 15-105.
The work that she has done has predominantly been with individuals experiencing challenges and difficulties in their lives, in the following areas:
Jackie has always had an entrepreneurial spirit. As her children were growing up she wanted to be available for them and managing a regular job was demanding enough. As her 2 children grew into young adults, Jackie felt it was time to follow her dream to open her own company, Golden Home Care was then incorporated in 2012.
Having always lived her life with a “positive perspective”, she has combined this with her passion for helping people. Her company’s name is true to its word and her many clients can attest to the great quality of care and service it provides. Golden Home Care has become a successful, respected Home Care Provider, and Jackie’s reputation has been established as a leader in this field.
Where do I begin to thank you for all your support and love you have shown to my dad and our family over these years? Just as Abigail was my Dad’s “WINGMAN”, you have been my “RIGHT HAND” for every transition, crisis or celebration and handled it all with such grace and compassion and always respecting my Dad’s dignity.
Thank you, I consider you to be a very special person and friend.
As you and your caregivers cared for my mother,
“you made me feel like I was your only client”.
Thank you so much for doing what you do. I will never be able to thank you enough for the care you provided for my mom. Angels; every one of you and your staff. My mom received the best care on the planet, and I will be eternally grateful that she had peaceful pleasant days and that she had such a graceful exit from this world. I re-read the logbook recently and loving care is there, on every single page.
Thank you again so much!
“A huge thank you!!”
Our consultation went so much better than I could have ever expected due to my mother’s resistance. Your level of professionalism and patience obviously makes it clear why your homecare services and company are a success.
Congratulations & Thank you!!
Dear Jackie & Caregivers,
The care & love you provided to Mum was a true gift to our family. We never dreamed we would be in this situation and have the privilege of caring for her at home until her last breath. It takes a special kind of person to be a caregiver. We will forever be grateful to all of you who took care of our Mum and allowed us to give her the only thing she wanted, to be at home and with the family the last few weeks. Thank you for helping us keep that last promise to her. You all gave care & compassion when our family needed it most.
Trudy & Fay Linton
Dad could be very stubborn and was used to getting his own way, but your caregivers seemed to negotiate the mine fields and get to know his better half. We could see that he certainly grew not just to appreciate them but also to love them. If you ever want anyone to chat with prospective clients have them call me. From my experience, I can certainly give them a positive perspective.
With hugs thanks to your company’s caregivers for their immense professionalism and kindness.
When my grandfather had his stroke, suddenly the man I always saw as independent was very weak and needed a lot of care. I do as much as I can to be present as well as help him with medical appointments. However, working, going to school, and raising two children leaves me with limited time. Finding Golden Home Care really helped us to find care for him that was reliable, honest, and efficient. I felt safe knowing my grandad was in good hands. Jackie you have been so accommodating and helpful, even with short notice you always worked with us to come up with a solution.
Thanks so much to you and your excellent team for helping us deal with Alzheimer’s and for keeping my husband comfortable and content.
All our family appreciates your efforts.
Thank you for listening, for guidance, for inspiration, for encouragement and also thanks to the Golden Home Care Team!
My father did not trust having people in his home. In October 2012, Jackie Percs, the owner of Golden Home Care, came to meet him and he felt confident enough to try the services. The team of care workers were incredible. They cleaned up the house and assisted him with his personal care needs.
His loss of autonomy was very upsetting for him and they made him feel more in control of his life. The quality of his life improved so much that his Dr even noticed a big improvement. My father was happier than he had been in awhile.
He passed away in July 2013. They would continue to call to see how I was and if I needed any support. They are a very trustworthy and caring team. You could not find a better service than "Golden Home Care".
I wanted to send you a note telling you how much I appreciate you and your organization. My elderly mother was hospitalized for a couple of weeks and needed care to help her recover both physically and mentally – and living out-of-town made logistics and support very difficult, adding to my concern for her. I was so fortunate to be introduced to you and your company. Golden Home Care gave us a consistent caring attitude and very professional yet personal approach that was second to none. Your wide range of services were also greatly appreciated – it’s comforting to be able to cover all of my Mother’s needs from one coordinated place. You gave me and my family peace-of-mind, and because of your efforts I’m happy to see how well she is doing – she is well on the road to recovery. I give Golden Home Care my highest recommendation for elder care and recovery services. Thank you for starting such a wonderful company.
Wishing you the very best always, I remain,
Yours truly, Eric Miller
"It was very kind of you and your employees to have visited my dad in the hospital. I now realize that it is the culture that you have created in your entire organization. You personally are an exceptional communicator."
Noreen joined Golden Home Care in 2014 as our Office Manager.
She brings many years of office experience and has a drive for excellence in her many roles. She thoroughly screens and interviews every care professional and is committed to finding the best caregivers for our team.
In addition to overall administrative support, Noreen oversees the key functions of the software scheduling & operating system and that our day to day operations run smoothly.
Noreen is also our “Jack of all trades” and always takes initiative and enjoys finding creative solutions and interventions to implement in improving our daily tasks and is always ready to step in when needed.
Cindy has been a member of the Golden Home Care team since 2014, after completing her degree as a licensed practical nurse. She was a “stay at home” mom of 4 daughters for many years until her youngest was in high school. Cindy graduated high school with a hairdressing certificate and worked for 7 years in a beauty salon while also servicing elderly clients in their homes. She enjoyed not only doing their hair care but took great pleasure in assisting with odd jobs around their home and talking to them about their own health concerns. She came to recognize her preference for working with an older clientele and decided that she would go back to school and get a nursing degree when the time was right.
Cindy is a very compassionate person. Our clients often say that it shows that she loves what she does. During her time with Golden Home Care she has attended a number of dementia care workshops and additional trainings which has assisted in guiding families and caregivers with ideas on how to deal with challenging situations. She initially started out with Golden Home Care as a personal support worker/caregiver and then naturally transitioned into the role of a Care Coordinator.
As a coordinator, she is extremely observant and will do whatever it takes to get things done to help our clients and support our caregivers. Cindy embraces each day with a positive spirit as she walks in the door to work.
Dawn has been with Golden Home Care since January 2019. She has a Bachelor of Commerce in Marketing and Accounting, as well as a certification in Human Resources Management. After 20+ years in the corporate world, Dawn decided that she wanted to continue her career working with a locally based company where her skills could be used to help people in a meaningful way.
Dawn has a special place in her heart for seniors. She was the primary caregiver for both her mom and her aunt and is grateful that she was able to be there for them. When her mother was diagnosed with vascular dementia and Alzheimer’s, Dawn and her husband welcomed her into their home, where they cared for her for several years. This experience heightened her compassion for family caregivers and understands the importance of support and self-care for those facing such challenges.
During Dawn’s time at Golden Home Care, her dedication, attention to detail and commitment to customer service has been exceptional. These skills in addition to her belief and embracement of our Mission, Vision & Values make her an excellent and compatible part of our team.
Tara joined Golden Home Care in the spring of 2021. After graduating with a bachelor’s in accounting from Bishop’s University in 2015, she proceeded to get her designation as a Chartered Professional Accountant (CPA) at McGill University in 2016.
After working in the corporate world for 5 years, Tara decided it was time to explore her entrepreneurial passion and combine her business experience with her desire to work with and help people.
As a student, Tara toyed with a few small business initiatives, as well as coached and tutored many adolescents, encouraging them to have confidence in themselves and achieve their full potential, thus discovering her interest in helping others. Tara’s corporate experience, as well as her commitment and interest in providing quality care, are an asset in her role as an active member of the Client Care Coordination Team and in the daily operations and development of the company.
Tara’s kind and gentle manner, combined with her strong problem-solving skills and attention to detail, drive her to continuously support and care for our clients while finding the best way to develop strategic planning.
Serena is the newest member of our Golden Home Care team, joining in the Spring of 2022. She has always been involved in her community, which led her to study in the department of Applied Human Sciences at Concordia University, where she graduated with a bachelor’s degree in Therapeutic Recreation.
Serena’s passion for helping others guided her through various professional ventures. She has worked as a Daycare Educator and as a Youth Services Coordinator with “at risk” youth. Most recently, Serena was employed as a Recreation Therapist, developing and implementing recreational programs for seniors and adults and then as a Coordinator for individuals living in a long-term care residence.
Serena particularly enjoyed working with seniors and appreciates learning about their life experiences through the wonderful stories they shared. She was responsible for planning and adapting meaningful activities for individuals with varying physical and cognitive abilities, that provided purpose and enhanced their quality of life. Serena has excellent interpersonal skills which were instrumental in leading and managing a team of staff and volunteers in workshops.
When the pandemic hit in 2020, she had to readjust very quickly. Her main goal was to put a smile on her residents’ faces while they were confined to their rooms and trying to navigate through the restrictions.
Serena’s background in leisure and recreation will complement our services and help us all learn how to elevate the quality of interaction and support that we can provide to our clients.
Serena has an optimistic attitude and kind heart. She is a firm believer that “the client comes first”, and she will treat them as one of her own family members to ensure they are receiving Golden Home Care.
It is of the utmost importance to us to provide our clients with professional, compassionate and reliable service by our trained and trustworthy caregivers. Our clients feel safe and secure in the comfort of their own homes as we provide them with “Golden” quality professionalism.
Our Caregivers are carefully screened through an intensive hiring process.
Golden Home Care offers a variety of services for
Our goals are:
Golden Home Care's mission is to develop a caring, compassionate and informed relationship with our clients and their families.
Our Care Coordinator schedules an appointment to meet with you and a family member or someone close to you to explain our “Golden Home Care Options.”
We will then conduct an in-depth personal assessment and home safety evaluation together with you and your loved one.
We cooperatively determine a “Golden Care Plan” to best meet your needs and maximize your healthy independence.
Our Care Coordinator then matches you with a Caregiver that will be most compatible and best be able to meet your “Golden Home Care” needs.
The Care Coordinator visits regularly to maintain an ongoing relationship with the client, ensures that dependable, timely and premium quality service is being provided and revises the “Golden Care Plan”, as needed.
Golden Home Care provides a diverse menu of services, specifically catered to seniors. Nevertheless, our options are designed to assist individuals who may be experiencing health and lifestyle challenges as well as recovery from injury or illness. All these factors can cause a decline in one’s ability to care for themselves and/or their families. All people experiencing these types of life challenges can benefit from our compassionate assistance and personalized care.
Below are links to a variety of helpful resources
Here are some frequently asked questions with the answers provided
If you would like to become a
Golden Home Care caregiver, and you possess the necessary skills, you can make an employment application online by clicking on the link below:
Feel free to recommend
Golden Home Care to a friend. We would be happy to provide more information on the services we provide.
Contact us for more information or to schedule your free consultation.
514-685-8889 or call/fax toll free at 1-855-465-3321
173C Avenue Cartier, suite 103
Pointe-Claire, Qc H9S 4R9
Office Hours: Monday - Friday: 9:00am - 5:00pm
In case of emergency or if you need immediate assistance, we are available 24 hours a day, 7 days a week.